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Topic: Old members that can't log in (Read 3550 times)
Willy50
YaBB Administrator
YaBB Full Member
Posts: 129
I love YaBB 1G - SP1!
Old members that can't log in
«
on:
January 27, 2006, 05:30:22 AM »
If you are having problems logging into your old account try these few things;
1) Remember that the member name and password are case sensitive. That means that I can only log in as willy NOT Willy. The same thing goes for your passwords. You may be remembering the correctly but using capitals or lowercase incorrectly. You must also include your hyphens - and underscores _ if they are part of your username.
2) You want to access your profile page to check your log in name. It appears in the top blue header of your profile. This is your log in name. To successfully log in you must type this in exactly ass it appears in the blue header. It may not be the same as your username that appears on the board. To access your profile simply go to any of your old posts and click on your username. This should move you to your profile page.
3) If you have 3 incorrect log in attempts you will be timed out from attempting for 15 minutes. You can then take another swing at it.
4) If you cannot log in we will generally get an error message. You may get an e-mail from us if with your information.
5) I also urge all members to take a look at their profile and update your information. We would like a current and functioning e-mail address. You can also decide if you want to make this "invisible" to members if you wish to. (admins will still be able to view it).
6) While I am on the topic of memberships...... You are allowed only one membership. No duplicate or alternate memberships please.
Thanks, let us know if we can help you.
Best,
Willy
«
Last Edit: February 03, 2012, 05:45:28 PM by Willy50
»
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